About us

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About Us

Outdoor Exchange began in Boise, Idaho in 2012!  Since the beginning, we have been focused on being the leader in buying and consigning high-end, gently used gear and clothing for human powered recreation.  We have continued to work hard and evolve as a company–we expanded the shop twice, expanded our team, completed franchising preparations, and are now excited to be available to customers across the country through our website & app. We are thrilled to bring our experience, quality products & process, and exceptional customer experience to the nation!

Our passion is making outdoor recreation accessible & affordable to everyone!  We focus on high-end, human powered gear and clothing for biking, hiking, skiing, snowboarding, snowshoeing, camping, climbing, rafting, kayaking, fly fishing, surfing, and other outdoor activities.

Frequently Asked Question

Out team here at Outdoor Exchange is always ready to help! Take a look at the FAQ section below.

A.  Through our experience, we understand that your quality gear has value, and we also understand the used market value of those items.  Once you list your item and enter the brand, description, and condition, our Appraisal System will help you determine an appropriate price range.  However, it is ultimately up to you to accept that pricing recommendation or set your own.

A. Once you complete and publish your listing, your item will be made available on the Outdoor Exchange marketplace immediately. Buyers on both the website and mobile app will be able to find your item in their searches.

A. Yes, you can edit your item, add details or update pricing at any time.

A.  No, there is no fee to list your item. Outdoor Exchange only takes a small commission (10%) once your item sells and you keep the rest!  This commission is to help Outdoor Exchange maintain a safe, reliable, and trustworthy marketplace for all your outdoor gear!

Your payment will be automatically processed once you’ve sold, shipped, and the item has been received by the buyer.  Payouts typically happen 3-5 days after the item has been received by the buyer.

A.  Yes, PayPal is required to process your payout once your item has sold and shipped.  We also recommend setting up  a PayPal shipping account for easy shipping and tracking within your order.

A. The buyer pays shipping as part of their purchase and is calculated by address and the size/weight of the item.  You are responsible for shipping it out within 1-3 days of receiving the order and providing the buyer with the tracking information.  We recommend using PayPal shipping to make your shipping, labeling, and tracking easy and affordable.

A.  Once you ship the item- you’ll be able to mark the item as shipped and enter the tracking number so the buyer will know when to expect the delivery.

A.  Once your item is purchased, the order details will be in the app and also emailed to you.  The order details will include the buyer info and address.

QUICK LINKS

LOCATION

1405 W. Grove Street Boise, Idaho 83702

PHONE

208-297-7002

BOISE STORE HOURS

Monday-Saturday
10am – 6pm
Sunday
11am – 3pm

FOLLOW US

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